Quality Manager

TIGHITCO, Inc. is an industry leader in the design, fabrication, and assembly of engineered components for aerospace and industrial applications. TIGHITCO is comprised of three divisions – Complex Composite Structures, Insulation Products, and Overhaul Support Services, supported by five facilities located throughout North America. We have ISO 9001, AS9100 and NADCAP accreditation for our quality and system management.

• Plans, coordinates, and directs quality program designed to ensure quality control and quality assurance of the production of products consistent with established standards by performing the following duties personally or through subordinate supervisors.
• Formulates and maintains quality objectives complementary to corporate policies and goals.
• Interprets quality philosophy to key personnel in organization.
• Develops and initiates standards and methods for inspection, testing, and evaluation.
• Plans and oversees the analysis, inspection, design, test, and/or integration to assure the quality of assigned product or component.
• Performs quality engineering reviews of design documentation for compliance with stated requirements, including vendor quality manuals and company quality records.
• Serves as Management Representative for the Company’s Quality Management System as well as our point of contact for customer communications involving in quality related issues.
• Applies statistical process control (SPC) methods for analyzing data to evaluate the current process and process changes.
• Decides whether to accept a product or continue business with a vendor based on a review by the quality assurance engineer.
• Reviews all data obtained during all quality control and quality assurance activities to ensure consistency with company policies and procedures.
• Develops new approaches to solve problems identified during quality activities.
• Keeps management team abreast of significant issues or developments identified during quality activities and actions being taken to improve the situation.
• Prepares and presents technical and program information to the management team.
• Directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
• Maintains a working knowledge of government and industry quality codes and standards. 
• Plays active role on quality management teams within organization.
• Designs and implements quality training programs to key personnel in conjunction with managers.
• Investigates and adjusts customer complaints regarding quality.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. §120.15 is required.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Should have knowledge of Epicor software, Excel Spreadsheet software and Word Processing software.
• AS9100 and NADCAP familiarization and experience required.

Education and/or Experience:

Bachelor's degree (B.A.) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience.     

Supervisory Responsibility:

Manages Quality Engineer, and Quality Supervisor(s) who supervises Inspectors in the Quality Department. Is responsible for the overall direction, coordination, and evaluation of these units.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Stand; walk and sit frequently.
• Use hands to finger, handle, or feel and reach with hands and arms frequently.
• Climb or balance and stoop, kneel, crouch, or crawl occasionally.
• Vision abilities required are close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Authorization / Security Clearance:

To be determined on a Program specific basis.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manufacturing Area 100% of the time.
• Noise - Moderate noise.
• Fumes or airborne particles.

AAP/EEO Statement:

EEO Employer / Vet / Disabled